Ministère de l'Emploi et de la Solidarité sociale

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Accessibility policy

The three government web accessibility standards establish rules designed to facilitate, for the entire clientele (disabled or otherwise), access to any website, downloadable document, or multimedia production.

For more information concerning these standards, please visit the website of the Secrétariat du Conseil du trésorLink to external site..

Need help?

For information concerning the use of functionalities, you can consult the Help page.

If you are experiencing difficulties with the website, you may obtain telephone assistance, Mondays, Tuesdays, Thursdays and Fridays from 8:30 a.m. to 4:30 p.m., and Wednesdays from 10:00 a.m. to 4:30 p.m. Toll-free throughout Québec: 1-877-767-8773.


The website partially met the requirements outlined in the Standard sur l’accessibilité d’un site Web (SGQRI 008 2.0) (PDF, 146 Ko) Link to external site. (French only) (standard on website accessibility) adopted on May 10, 2011 by the Conseil du trésor.


  • A text equivalent is supplied for all important images.
  • Images are used where no other HTML element can be used to provide the information.


  • The information conveyed with colours is also accessible without colour from the context or images: borders, underlining, weight, font, etc.
  • The level of contrast of the foreground and background of the colours is sufficiently high for persons with colour deficits or when viewed on a black and white screen.
  • A flickering screen may cause problems for persons with photosensitive epilepsy. Flash animations will have “stop” and “pause” functions.


  • Language changes in a text are signalled with HTML flagging.
  • The main language of each page is specified with the required attributes.

Keyboard shortcuts:

  • Key command 1 = Home page
  • Key command 3 = Site plan
  • Key command 4 = Search
  • Key command 9 = To contact us
  • Key command 0 = Accessibility policy

Structure and Presentation:

  • The page setup for the Ministère de l'Emploi et de la Solidarité sociale site relies in large part on the use of external style sheets, which means that the presentation style is uniform for the entire site.
  • Pages are structured using HTML logic.


  • None of the scripts used on the site are essential for navigation or information-consultation purposes.


  • Page setup allows users to change the size of the characters using the integrated tool on each page or the navigator functions.

Navigation and Links:

  • The site plan is accessible on each page.
  • The navigation menu reflects the information structure.
  • Adjacent links are separated as much as possible from printed characters to avoid confusing them with their assisted technologies.

On-line Forms:

Each visible element on a form is linked to a caption.

If you note any error or omission in one of the pages, or if you meet up with any difficulties, do not hesitate to let us know at the following address Send an email.

Last update: 2020-07-03 Top of Page


Ministère de l'Emploi et de la Solidarité sociale.

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