Help

Web browsers

The site for the Ministère de l'Emploi et de la Solidarité sociale was designed to be viewed with the aid of the following web browsers and we suggest that you use these versions:

• Chrome: 32 or higher
• Mozilla Firefox: 30 or higher
• Safari: 5.1 ou plus
• Internet Explorer: 8 or higher

Documents

Documents on this site can be in various formats.

• The most common is PDF, or Portable Document Format, which displays documents in their original layout.
  
  To view or print PDF files, you need Adobe Reader software, which can be downloaded free of charge from the Adobe Web site . We suggest that you use a recent version of this software to download PDF documents.
  
  Some PDF forms can be filled out electronically. Adobe Reader automatically prints documents in letter format (8½ x 11), even if the document is in a different format. If you wish to print documents in legal format (8½ x 14), you have to adjust the print setup.
• Word is used mainly for documents that contain few tables or charts, and for certain forms that can be filled in onscreen.
  
  More information about Word.
• Excel is often used for budget-related documents. It is ideal for performing calculations and creating tables and charts.
  
  More information about Excel.
• PowerPoint (PPT) is used to create slide presentations for screening.
  
  More information about PowerPoint.
• WinZip is used to compress large documents and group together related files, such as the chapters and appendices of a publication.
  
  More information about WinZip.
• MPEG-4 (MP-4) is a video compression format mainly used in multimedia, such as webcasts and television broadcasts, and for high-definition recordings. You can play MPEG-4 video recordings with QuickTime software. It is possible to view such recordings with wireless mobile devices.
• Format WMV (Windows Media Video) is a data compression format for audiovisual files.
• Format MP3 is a data compression format for audio files.

To view the two above formats, you need video and audio software such as Windows Media Player.

Structure of the Web site

The MTESS website is divided into:

Four themes:

• Volunteer action
• Financial assistance
• Employment
• Family

Four administrative sectors:

• Centre de recouvrement
• Emploi-Québec
• Secrétariat à l’action communautaire autonome
• Solidarité sociale

A section of statistics, press releases, publications and forms.

Technical problems?

Feel free to email the webmaster.

Information about other government services

See the Québec government portal for information related to the Government of Québec, its departments and agencies, and other public and semipublic bodies.