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Ping! – free training on Internet use

Ping! training is offered by Communautique Link to external site. (in French only), an organization whose mission is to democratize the use of digital technologies. It is offered free of charge through the financial contribution of the Gouvernement du Québec.

Who is Ping! intended for?

Any adult may participate in the Ping! training:

  • whether they are employed or retired
  • whether or not they receive benefits under a social assistance program
  • if they feel overwhelmed by technologies
  • if, when using digital technologies, they experience difficulties or do not know how to react when things do not work out

Training Content

Ping! training teaches you, for example, how to navigate the Web, understand and adequately use social media, and conduct online transactions while protecting your digital identity.

If you wish to participate, you may register for all modules or only the one you are interested in, among the six that are offered:

  1. How computers work
  2. Web searches
  3. Email use
  4. Online transactions
  5. Social media
  6. Online services

Each module lasts 3 hours.

How to register for training?

Register with Communautique by calling 1 877-948-6644, extension 222 (toll free).

Different options are offered

You have a computer, a tablet or an Internet connection?

Individual online guidance or online lessons in groups of 5 to 7 people are offered.

You do not have a computer, a tablet or an Internet connection?

In cities where Ping! training is provided on site,* you may receive individual, in‑person guidance at an office chosen by the trainer:

  • Baie-Comeau (Côte-Nord region)
  • Drummondville (Centre-du-Québec region)
  • Gatineau (Outaouais region)
  • Laval (Laval region)
  • Mont-Laurier (Laurentides region)
  • Montréal (Île-de-Montréal region)
  • Saint-Georges (Chaudière-Appalaches region)
  • Sherbrooke (Estrie region)

General Information

Communautique Lien vers un site externe.

Ping! training does not entitle a person to a participation allowance or a reimbursement of care or transportation expenses.

*COVID-19 pandemic

According to the government’s recommendations, in red zones, training may only be offered online. No training may be held in Services Québec offices or in local employment centres. The training or guidance held in person may only be offered in the offices of Communautique’s partners, if applicable. Compliance with social distancing and public health rules is mandatory at all times.

Last update: 2021-01-05 Top of Page


Ministère de l'Emploi et de la Solidarité sociale.

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