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The right to a review is provided for under the Individual and Family Assistance Act and the Act respecting parental insurance
. If you disagree with a decision rendered by the office in charge of your file (Services Québec office, regional office, Centre de communication avec la clientèle or Québec Parental Insurance Plan's Centre de service à la clientèle), you may request that the decision be reviewed.
During the review process, you will be given the opportunity to present your point of view. A review decision will be rendered and sent to you by mail.